Great except for the mold
BP
9/21/2017
We love our ice maker, other than the constant buildup of black and red mold in the back of the unit where you are unable to reach it. When we had a repairman out for a separate issue (that was taken care of under warranty), he indicated ours was cleaner than most and that there's no way to clean it other than by completely disassembling the unit. He tried to convince us that it doesn't touch the ice, but during the cleaning process today, it's clear the mold is spreading to areas touched by water/ice. I live in a very dry state with no added humidity in the air and the mold formed before the first cleaning cycle, and we run the cleaning solution through it more frequently than recommended. I've had the unit for almost three years now and love the ice, but am concerned about the health effects of ingesting moldy ice.
No, I do not recommend this product
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Great ice maker!
Mud Duck
8/31/2017
I bought this ice maker to replace the one that broke down and it is great!
Yes, I recommend this product
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Great Ice Maker
DN
8/24/2017
We bought this ice maker to replace an old one. So far it works great and makes a lot of ice. No issues with its operation and it is pretty quiet in comparison with our old one.
Yes, I recommend this product
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I have been a good unit for me in the past hopefullythis too
Don Bruce
8/11/2017
Like it hope it has a long liftime
Yes, I recommend this product
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"Decorator Ice"
Jim
8/7/2017
Great machine that produces crystal clear "decorator" ice in good quantities in a short period of time.
Yes, I recommend this product
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My husband is thrilled!
Kim
8/4/2017
Had to replace our Maytag ice maker. It died 10 days after the 5 year warranty ran out. The KitchenAid makes ice faster and is much quieter. For some reason, the door won't fit under our counter top, so the door and handle stick out farther than I would have liked, but its location next to the fridge makes it so no one will get caught on the handle. Also, tried to install a water filter...very tight, and after the installation, the machine stopped making ice. When I removed the filter, the ice maker worked fantastically! Hope to have this machine for a long time.
Yes, I recommend this product
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ice
Chick
8/3/2017
good product
Yes, I recommend this product
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Makes great ice
Shoe
7/25/2017
Much quieter than our last icemaker
Yes, I recommend this product
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So Far So Good
Dan
7/25/2017
I have had it for 2 weeks and it is making more ice than I can use. Great Value for the money.
Yes, I recommend this product
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Great unit once complete
Option Kit Buyer
7/23/2017
The unit works great once completely assembled, but does not come complete from manufacturer. Unless used with an in floor gravity drain system, an optional drain pump kit is required to complete installation. This optional kit is another $450 above the cost of the ice maker. Although the optional kit is documented in the installation manual, it would have been nice to know it was required at the time I purchased the ice maker, both from a fully known cost perspective, and the fact that the pump kit must be ordered and requires about 2 weeks to receive.
Yes, I recommend this product
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Always full. Runs quietly.
TXcool
7/18/2017
Very happy with the performance of this ice machine. No complaints
Yes, I recommend this product
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Much better than the unit it replaced
rangen
7/17/2017
I bought this to replace a broken U-Line ice maker. Turns out that it is unbelievably quiet compared to the U-Line, makes great ice and quickly. The only thing I don't like is the built in water purifier, I'd rather have the choice to have a separate purification system. Still, market price for the filters is around 25 (versus 50 retail) so a tolerable expense.
Yes, I recommend this product
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Great Ice maker!
Carol
7/3/2017
I love this ice maker. It makes great shaped ice!
Yes, I recommend this product
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Major Headache....
Creek House
7/2/2017
We bought this icemaker new from a local authorized dealer for our vacation home and have had nothing but problems. This icemaker has never worked. So far, over the last year, we have traveled out of town to the vacation home FIVE different times to meet the installers to attempt to replace and repair parts. Even after all this time, money and inconvenience this product still doesn't work. What a disappointment for us.
No, I do not recommend this product
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Great ice maker
Groatster
7/1/2017
This is a replacement machine. Much quieter and makes ice faster. Good shape cubes for drinks. Old Kenmore worked for 12 years, but was noisy. This is much quieter.
Yes, I recommend this product
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ice maker sucks
van
6/29/2017
ice maker lasted 3yrs and 8 months. surprise out of warranty. would cost 1100 dollars to fix. kitchenaid did tell me they were sorry
No, I do not recommend this product
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Crystal Clear Ice
EMO
6/21/2017
The quality and quantity of ice is amazing. And it matches all the other Kitchen Aid appliances.
Yes, I recommend this product
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Worth the search
Madeline
6/18/2017
This is my second KitchenAid under-counter ice machine. My first KitchenAid ice machine lasted 17 years. When my original ice machine gave up the ghost I began searching for a replacement. I needed a 15" under-counter ice machine with a stainless steel door and a gravity drain. I looked at all makes and models and found KitchenAid, again, looked like the best option. However, the website makes it difficult to find the gravity drain. Finally I went into a retail location. A sales rep helped me find what I needed. The new ice machine has improvements over my old ice machine, like a built-in water filter. I'm looking forward to 17+ years of filtered ice from my new KitchenAid under counter ice machine. This is my favorite appliance in my kitchen.
Yes, I recommend this product
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KitchenAid has great appliances - But not Icemakers
Charlie
6/13/2017
I have had this ice maker for just over a year and it has gone out twice. Both times the water continues to run but it will not make ice. I have had the repair people out of fix it the first time and now (after just over a year and a repeat of the same issue) they want to charge me to fix it the second time. It is also very load compared to other icemakers I have had.
No, I do not recommend this product
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Stainless ice maker
CByrnes
6/9/2017
For the money this is hands down the best ice maker on the market. The attention to details on the finish and handle make this look very high end. The ice quality is great. Little on the noisy side, but most ice makers are. I would highly recommend
Yes, I recommend this product
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Great icemaker!!
Paqulbe
6/9/2017
This is our second KitchenAid ice maker--and it is a real step up from the earlier one! Many new features like the built-in water filter. And this one looks as if it will be much easier to clean than the older one. It's also VERY quiet and keeps the ice bin full with no problem.
Yes, I recommend this product
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Noisy compressor
John
5/27/2017
Ice maker makes ice fast but the whine of the
Compressor is very annoying.
No, I do not recommend this product
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Love my ice maker
Laurie
5/27/2017
Bought this new kitchen aid ice maker to replace one that was in the home we purchased. It works great. Just need to get used to the noises.
Yes, I recommend this product
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Not that impressed.
JGrims1007
5/27/2017
Within the first 3 months, the dealer had to replace the motor. Ice is good, but the bin never looks full. Now, a message is on the machine saying that it needs to be cleaned. I haven't had it 6 months yet. I had a Scotsman Ice Machine prior to this one. Wish I had stayed with them.
No, I do not recommend this product
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Great unit
Mark
5/27/2017
Great ice. Replaced a previous model which had been in place for 14 years. I do wish there was a no handle version
Yes, I recommend this product
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Stylish Design
Ferrari308
5/19/2017
I'm very happy with this Icemaker. I would've rated it 5 Stars but it makes more noise than I had hoped.
Yes, I recommend this product
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Just what we needed.
fairelepont
5/9/2017
We now have plenty of ice for entertaining. Very handy.
Yes, I recommend this product
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Abundance of ICE!!
Bev
5/9/2017
This is the best! KitchenAid has come a long way over the years in improving their ice makers.
This is my third one in 18 years (moved & had to leave one behind) This model never skips a beat and is quiet and does not generate as much heat as others.
Yes, I recommend this product
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What, no filter included?!?
Mike & Sharon
5/5/2017
Our first KitchenAid ice maker lasted 11 years before requiring repair for a refrigerant leak and lasted another year after the repair. We installed the new ice maker yesterday around 5PM and had nearly a full bin of ice this morning. Our biggest disappointment (actually, my wife was mad as a hornet) is that there was no filter included with the ice maker. With the premium price for buying KitchenAid products, I expected a filter to be included. The instructions discuss the filter but do not mention that it is not included with the ice maker. I expected more than this from a premium brand.
Yes, I recommend this product
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Replacement
Donvon
5/2/2017
We had a similar one for years so bought the same as a replacement. The first one didn't work so refused to accept if it needed repair fresh from the factory. The replacement worked but not as well as it should have. A technician checked it and found a part had to be ordered and replaced. Since part installed, unit seems to be working ok but seems noisier than our old one and interior seems smaller. This one has water filter which the old one did not. Ice is good: nice and clear.
No, I do not recommend this product
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This is a great ice maker.
Sara
3/30/2017
This is a great ice maker. My refrigerator ice maker could not keep up with the amount of ice my family was using. This one does. My family uses it all the time.
Yes, I recommend this product
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Infinity ice
Captain 37
3/30/2017
Quiet and never runs out
Yes, I recommend this product
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Not impressed
Lady
3/18/2017
It came dirty with no cleaner or filter. Then it is loud. Wish I would have gotten something else
No, I do not recommend this product
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CHECK YOUR WATER FILTER!!!
PMY
3/13/2017
So far I am quite pleased with this ice maker (our second one). BUT, I chose this model because of the integrated water filter.
Much to my surprise, I cleaned the machine for the first time yesterday and went to replace the water filter to discover there was no filter installed. My installer never said anything and I just assumed one came with the unit - as it does with a new refrigerator . Quite disappointed that I have been using the unit for 9 months with no filter installed. My fault??????? An installation problem? Would love to hear from kitchen aid .
Yes, I recommend this product
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Only worked for one year
Fancy
3/10/2017
This product required repair after 13 months. Of course, the warranty is only for 12 months. I did an online chat with Kitchenaid who scheduled an appointment with their "factory-authorized service technician." I have paid close to 500 dollars so far and the ice machine is still not fixed. The company has been a no-show twice and does not return calls. If this is who kitchenaid recommends, I will not buy another product again. We remodeled our kitchen and bought all new SS Kitchenaid appliances. I will have to start over with another repair company, and pay out additional money due to my reliance on the company Kitchenaid recommended. I did call Kitchenaid to complain and was told a complaint against the company would be filed. 5 weeks later, I still do not have a working ice machine.
The ice machine is great, while it lasts. But the initial cost and repair cost from fleecing - I would have a hard time telling anyone else to buy this product.
No, I do not recommend this product
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Excellent Ice Maker
Steve
2/21/2017
Bought it one month ago.
Yes, I recommend this product
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Great ice make
HH
2/6/2017
Makes more ice then I could use.
Yes, I recommend this product
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Nice looking, somewhat loud.
MN
1/20/2017
This is our second icemaker from kitchenaid and while nice looking it is louder than our old one. The ice it produces seems to be smaller as well.
Overall we are pleased though.
Yes, I recommend this product
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Love it!
cnleblanc22
1/19/2017
Only had it for a few months, but so far we love it! The machine itself is made really well. Had all new appliances installed with my renovation, and my supplier did recommend buying a warranty on the ice maker. Only because they tend to go out quicker than other appliances. Love the new handles Kitchenaid has come out with!
Yes, I recommend this product
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Favorite kitchen appliance!
Nancy
1/19/2017
We were building a new house and this is my favorite appliance !! We did not have an icemaker put in our refrigerator because this wonderful icemaker take such good care of us and makes me want to drink more water because of the great cubes
Yes, I recommend this product
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Makes great ice
John
1/12/2017
I replaced another brand ice maker with this one. The ice seems colder i.e. It holds up better in drinks. It is very quite and makes ice fast.
Yes, I recommend this product
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Love it!
Linda
1/10/2017
This one replaces a 12 year old Kitchenaid model. Love it! Would definitely recommend it.
Yes, I recommend this product
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Great Ice!
JT
12/17/2016
Makes clean great ice! Great addition to my bar area!
Yes, I recommend this product
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Functions Poorly
Denise
12/8/2016
Within one week of getting the icemaker I had to get a new motor because the machine was overheating. I also had to buy a pump to drain it. The thing that makes me the most upset is that the bottom vent does not match the other KitchenAid appliances - it should be stainless steel and it's black. Very disappointed.
No, I do not recommend this product
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Doesn't work and Tech can't figure out why!!
Jack
11/29/2016
Hello, I have a KUIX305ESS icemaker that I had installed approx a year ago. A few months ago I started having problems with the water filter. The change filter light came on, I replaced the filter. Three weeks later the change filter light came on. I bought another filter but , it stopped making ice. To make matters, worse, the filter jammed and I could not get it out of the machine.
First service call,the tech could not remove filter either , but was able to turn it enough to allow ice to be made without the filter until a new filter housing arrived. Second service call, tech replaced the housing, inserted a new filter, but water would not pass through it. He did say there was plenty of pressure as when filter removed water flowed as expected. He then replaced the water valve(3rd call), still nothing and all the tech could surmise was the filters were defective. He had no other solutions and told me to contact you. Can you help??
No, I do not recommend this product
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Dependable Ice Maker
Busy Wife & Realtor
11/28/2016
Just bought my second kitchen aid icemaker. I have one at the beach and loved it so purchased one for my new home!
Yes, I recommend this product
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Good Ice machine
BegeBro
11/25/2016
Have had it for about a month. Makes Ice way faster than my last ice maker that was about 20 years old. Light and ice scoop holder are nice features. Wish it had a setting for adjusting ice cube size.
Yes, I recommend this product
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We Love It
Big Mac
11/21/2016
WE have had 5 (yes, 5 ) U-line or Scotsman ice makers in our two homes. They produced the big cubes. For whatever reason, we would have to replace them about every 3 years. They just stopped working and making cubes. We followed the maintainable instructions faithfully, but they would only work so many years and that was it. We decided to give Kitchen Aid a try. We are absolutely and completely happy with the one we have in our upstairs butler's pantry. Small cubes and it makes cubes very quickly. WE could not be happier with our new machine
Yes, I recommend this product
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Wonderful crystal clear ice with built-in filter!
KimH
11/15/2016
I purchased this a month ago and have been very pleased. It replaced an older Kitchenaid 15" ice maker. The installation was a bit difficult as we had to unscrew a part to get through the machine to align the drain. We didn't have to do that with the old one but once we realized the solution, it was a piece of cake. The new machine produces more ice in a shorter amount of time which is great.
Yes, I recommend this product
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So-so ice maker
DAL
11/14/2016
This is my second KitchenAid undercounter ice maker. The first lasted 4 years. This one doesn't make ice very well or as fast. The ice is always wet and melting even after just being made. We are a family of 4 adults and if we had more in our home, it wouldn't be able to keep up with our needs. That said, we are all away at work or school during the day so the ice maker has a chance to catch up. Not impressed! The only reason I replaced the ice maker is because we are getting ready to sell the house. I didn't want to remodel the kitchen to replace the open spot where the ice maker goes.
No, I do not recommend this product
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